Why e-commerce is moving to AI agents
AI agents engage customers instantly, scale support without hiring, and turn questions into completed actions, around the clock. Grounded in your store knowledge, they recommend the right products, resolve requests, and get the next step done.
Grounded in your store data. GDPR & AI-Act compliant.
AI chat just got smart for e-commerce
AI chat is the new standard in e-commerce. Flyweight delivers it with focus on conversion, support automation, and instant product understanding. No training needed.
Boost Your Sales
Our AI chat guides customers to the right products and answers their questions instantly. Higher conversions, fewer bounces.👋 Fewer abandoned carts. More sales.
Reduce Support Load
Your AI handles common questions automatically while you focus on what really matters. Complex cases still come to you.👋 Less support chaos. More focused work.
Gain Customer Insights
AI conversations show you what your visitors actually want, where they get stuck, and how to improve your store. Real insights, not guesswork.👋 No more lost data. Smart optimization.
One AI, four ways to put it to work
The same on-brand AI and Knowledge Graph power everything below. No second bot to train, no duplicate knowledge base to maintain.
AI Sales & Support Chat
One on-brand AI chatbot that recommends products, resolves questions and hands complex cases to your team.
Explore chatAI Process Automation
Let the AI complete approved actions across Shopify and your stack, from newsletter signups to order changes.
Explore automationKnowledge Graph
The structured, always-current graph of your whole store that grounds every answer across every channel.
How it worksChannels
The same AI on your storefront, in AI Search, in your helpdesk and on Instagram, WhatsApp and Messenger.
See all channelsWhy choose Flyweight AI for your store
Unlike generic tools, Flyweight is built for e-commerce from the ground up. The Flyweight AI Knowledge Graph turns your entire Shopify store into structured, queryable data - powering smart product logic, real-time routing, and conversion-optimized conversations.
AI-powered, but you remain in control. The Flyweight AI Knowledge Graph grounds responses in your store's data, which reduces hallucinations and keeps answers accurate. Any changes to products, pages, or custom routing are reflected in the chat answers, providing up-to-date information to your customers.
Flyweight Assistant acts as the first point of contact for your customers, providing instant responses to all their questions. You can keep proven customer service channels and workflows and just integrate them via our routing system.
Advantages with Flyweight AI Knowledge Graph
- Grounded answers:Knowledge stays based on your store's own data
- No stale information:Updated products, pages, routing etc. are passed directly to the AI without training periods
- No changed processes:Keep your customer service channels and connect them
- No lost opportunities:Collect leads whenever wanted
- No onboarding time:Get started within minutes
Product Content
Page Content
Blog Content
Create Content
Edit Content
Remove Content
Set Routing
Order Status & Tracking
Flyweight AI Knowledge Graph
Order Edit & Cancel
Customer Service Tool
Trusted by 800+ leading Shopify brands
Real storefronts, in each brand’s own voice.
“Simply excellent.”
“We tested a few chatbots, and Flyweight AI is the one we truly recommend.”
“The Shopify integration is simple and the chatbot answers are outstanding. It doesn’t just advise on products, it routes support requests to exactly the right place.”
“Setup was really straightforward and the result is convincing across the board. First-class support whenever we need custom solutions.”
“The AI is smart and helpful. It knows our products and gives quick, useful answers, like a great support person available around the clock.”
“Our 24/7 concierge for selling jewelry, with the most natural AI conversations I’ve experienced. Setup was one click and the support was superb.”
“Flyweight was up and running in no time. Setup couldn’t be easier, and our customers used the live chat from day one.”
“Easy setup and well configured right away. The AI answers customer questions brilliantly and the support is fantastic.”
“Impressed how well this works. The AI knows everything, and when it doesn’t, it just forwards the request to us.”
“Great app with brilliant features.”
“Top customer support.”
“Really easy to install because everything works automatically. Quick setup and a genuinely well thought-out product.”
“Great app and great support, GDPR and AI-Act compliant. Easy to install, works perfectly, and saves us a lot of time.”
Get Started Today
Try your own AI chatbot for free and see how it grows your business. 7 days free, no limits on traffic or AI chats.